Free Shipping Worldwide

Please allow our team up to 24 hours to process, pack, & ship your order. 

You will receive a tracking number from CocoCaress via email within 24 hours after your order has been processed and dispatched from our warehouse.

As a newly established fashion brand, CocoCaress may experience slightly longer shipping times compared to larger competitors. We aim to deliver your items within 7-16 days and are committed to maintaining open communication with our customers throughout the process. We are actively working on implementing new systems to improve our shipping speeds. We apologize for any inconvenience and appreciate your understanding and patience as we strive for transparency and efficiency.

Estimated shipping times are:

• 7-16 business days for Standard Shipping (our only option at this moment)

Please add 2-3 business days to your shipping estimate for order fulfillment time. Estimated shipping times begin once the order has been fulfilled and the shipping confirmation has been sent to your email. Please note, that estimated shipping times are not guaranteed.

Cococaress is not responsible for any lost or stolen packages. However as a new brand, we will work with our customers to provide the best shopping experiences. We will gladly take a loss for our loyal customers and issue refunds when appropriate.